Privacy Policy

Last updated: [Insert date]

This Privacy Policy explains how Amigo.Contact collects, uses, stores and protects personal data when you visit our website, create an account, use an Amigo or contact us for support.

We aim to handle your personal data responsibly, transparently and in accordance with applicable data-protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

1. Who is responsible for your personal data?

The data controller responsible for the processing described in this Privacy Policy is:

[Insert official legal entity name]
Trading as Amigo.Contact
[Insert registered address]
[Insert company or registration number]
[Insert country]

Amigo.Contact is the public-facing platform through which we provide access to AI-based Lifestyle Amigos, Personal Amigos and related services.

If you have questions about this Privacy Policy or the use of your personal data, please contact us through our contact form or at privacy@amigo.contact.

2. What personal data do we collect?

The personal data we collect depends on how you use Amigo.Contact. We may collect the following categories of information.

2.1 Account and contact information

• name;
• email address;
• login and account information;
• language or communication preferences;
• information needed to communicate with you about the service.

2.2 Amigo profile and personalisation information

If you use a Personal Amigo or provide information to personalise an Amigo, this may include:

• interests and preferences;
• goals and routines;
• communication preferences;
• information about the type of support you would like;
• other information that you choose to share during onboarding or conversations.

Please share only information that is relevant and necessary for the service. Do not share sensitive personal information unless it is genuinely needed and you are comfortable doing so.

2.3 Conversation and user-submitted content

When you interact with an AI Amigo, we may process the questions, instructions, messages, documents, images or other content that you choose to submit.

Depending on what you share, this content may contain personal or sensitive information. You remain responsible for ensuring that you have the right to share information about other people.

2.4 Payment and transaction information

When you purchase a service, we may receive information about the transaction, such as:

• the service or product purchased;
• the amount and currency;
• payment status;
• billing details;
• limited payment information provided by the payment processor.

Payment-card details are normally processed directly by the relevant payment provider. We do not normally receive or store complete payment-card numbers.

2.5 Support and appointment information

If you contact us or schedule an appointment, we may process:

• your contact details;
• the content of your request;
• appointment details;
• notes that are necessary to respond to your request or provide the agreed service.

2.6 Technical and usage information

When you use our website or services, we may collect technical and usage information such as:

• IP address;
• browser and device type;
• operating system;
• access dates and times;
• pages or features used;
• diagnostic, security and error information;
• cookie and similar technology information.

3. How do we collect your data?

We may collect personal data:

• directly from you when you create an account or use a service;
• when you complete onboarding or personalise an Amigo;
• when you communicate with our support team;
• when you schedule or attend an appointment;
• from payment providers when a transaction is completed;
• automatically through technical logs, cookies and similar technologies;
• from service providers that help us operate and secure the platform.

4. How do we use your personal data?

We may use personal data to:

• create and manage your account;
• provide access to Lifestyle Amigos and Personal Amigos;
• create and maintain the personalisation of a Personal Amigo;
• respond to your questions and support requests;
• process payments and manage transactions;
• arrange appointments, onboarding sessions or consultations;
• send important service, account and security communications;
• maintain, protect and troubleshoot the website and platform;
• detect, prevent and investigate fraud, abuse and security incidents;
• comply with legal, accounting and regulatory obligations;
• understand how the services are used and improve their functionality;
• send promotional communications where permitted and where the necessary consent has been obtained.

We do not use your personal data for purposes that are incompatible with the purposes described in this Privacy Policy unless we inform you and have a lawful basis to do so.

5. Legal bases for processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

• Performance of a contract: when processing is necessary to create your account, provide an Amigo, process a purchase or deliver a service you requested.
• Legitimate interests: when processing is reasonably necessary to operate, secure, support and improve our services, provided that your rights and interests do not override those interests.
• Legal obligation: when we must retain or disclose information to comply with applicable law, accounting requirements or a lawful request from an authority.
• Consent: when you have given permission for a specific purpose, such as certain optional cookies or promotional communications.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before the withdrawal.

6. AI Amigos and personalisation

Our AI Amigos use the information you provide to generate responses and, where applicable, deliver a more personalised experience.

AI-generated responses may be based on your current conversation, your account information, your personalisation settings and other information made available to the relevant Amigo.

AI systems can make mistakes, misunderstand context or produce incomplete information. Personal data should not be used as a substitute for professional advice or independent verification.

We do not require you to share sensitive information in order to use a Lifestyle Amigo. If you choose to share information about health, finances, relationships, beliefs or other sensitive matters, this information may be processed as part of your interaction and personalisation, subject to applicable law and the purpose for which it was provided.

Do not share passwords, payment credentials, identity-document numbers, confidential business information or unnecessary information about other people.

7. When do we share personal data?

We may share personal data with trusted parties where this is necessary for the purposes described in this Privacy Policy.

7.1 Service providers

These may include providers of:

• website hosting and technical infrastructure;
• AI and platform functionality;
• account management and customer support;
• payment processing;
• appointment scheduling;
• email and communication services;
• security, fraud prevention and technical monitoring;
• analytics and cookie management, where permitted.

Where required by law, we use contractual and technical safeguards to ensure that service providers process personal data only for authorised purposes.

7.2 Legal and regulatory disclosures

We may disclose personal data when reasonably necessary to:

• comply with a legal obligation or valid legal request;
• respond to a competent authority;
• protect the rights, safety and property of Amigo.Contact, our users or others;
• investigate fraud, abuse, security incidents or unlawful activity.

7.3 Business transfers

If Amigo.Contact is involved in a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, personal data may be transferred as part of that transaction, subject to appropriate safeguards and applicable law.

We do not sell your personal data to third parties.

8. International data transfers

Some of our service providers may process personal data outside Belgium or the European Economic Area.

When personal data is transferred outside the European Economic Area, we will use an appropriate legal mechanism where required, such as:

• an adequacy decision issued by the European Commission;
• standard contractual clauses;
• another lawful transfer mechanism recognised under applicable data-protection law.

International transfers are not based solely on your continued use of the website. Where your consent is legally required, we will request it separately.

9. How long do we retain personal data?

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the requested services;
• maintain account and Amigo functionality;
• resolve support requests;
• maintain security and prevent abuse;
• meet accounting, tax, legal and regulatory obligations;
• resolve disputes and enforce agreements.

The retention period depends on the type of information, the purpose for which it was collected, whether your account remains active and whether a legal retention obligation applies.

When personal data is no longer required, we will delete it, anonymise it or securely restrict it in accordance with applicable law and our operational procedures.

Deletion may not be immediate where information is held in backups, is required for legal purposes or must be retained to establish, exercise or defend legal claims.

10. How do we protect your data?

We use reasonable technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, disclosure or destruction.

These measures may include access controls, authentication, secure service configurations, monitoring, backups and security procedures appropriate to the nature of the information.

No online service can guarantee absolute security. You should also protect your account credentials and notify us promptly if you suspect unauthorised access.

11. Your privacy rights

Depending on your location and applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• object to direct marketing;
• receive certain data in a structured, commonly used and machine-readable format;
• withdraw consent where processing is based on consent;
• lodge a complaint with a competent data-protection authority.

These rights are subject to legal conditions and exceptions. For example, we may need to retain certain information to comply with a legal obligation or to establish, exercise or defend a legal claim.

To exercise your rights, contact us through our contact form or email privacy@amigo.contact.

We may ask for reasonable information to verify your identity before responding to a request. This information will be used only for verification and security purposes.

We aim to respond within the period required by applicable law.

12. Cookies and similar technologies

Amigo.Contact uses cookies and similar technologies for purposes such as:

• keeping the website and essential features working;
• remembering settings and preferences;
• understanding website usage;
• improving performance and user experience;
• supporting optional analytics or marketing features where permitted.

Essential cookies may be used where necessary to provide a service you request. Non-essential cookies will be used only where legally permitted and, where required, after you have given consent.

You can manage cookie preferences through the available cookie settings and, in some cases, through your browser settings.

For more information, please read our Cookie Policy.

13. Marketing communications

We may send you service-related communications that are necessary to manage your account, purchases, security or use of the platform.

We may send promotional communications only where permitted by applicable law and, where required, with your consent.

You can unsubscribe from promotional emails by using the unsubscribe link in the relevant message or by contacting us.

14. Children and young users

Amigo.Contact is not directed at children under the age of 13.

Our services are generally intended for users aged 18 or older. Where our Terms of Use permit use by someone under 18, the required involvement or permission of a parent or legal guardian may apply.

If we learn that we have collected personal data from a child in circumstances where collection was not permitted, we will take appropriate steps to delete the information.

If you believe that a child has provided personal data to us, please contact us through our contact form.

15. Third-party websites and services

Our website or services may contain links to third-party websites, platforms or services.

Third parties operate under their own terms and privacy policies. We are not responsible for how third parties collect, use or protect personal data after you leave Amigo.Contact or use an external service.

Please review the privacy information of each third-party service before submitting personal data to it.

16. Changes to this Privacy Policy

We may update this Privacy Policy when our services, data-processing activities or legal obligations change.

When a change is significant, we will take reasonable steps to inform you through the website, by email or through another appropriate communication channel where required by law.

The updated version will include a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.

17. Complaints

If you have a question or concern about how we process your personal data, please contact us first so that we can try to resolve the matter.

You also have the right to lodge a complaint with the data-protection authority in your country of residence, place of work or the place where you believe an infringement occurred.

For Belgium, the relevant supervisory authority is the:

Belgian Data Protection Authority
www.dataprotectionauthority.be

18. Contact us

If you have questions about this Privacy Policy, your personal data or your privacy rights, please contact us:

Contact Amigo.Contact

You can also email us at privacy@amigo.contact.

Related pages:

• Cookie Policy
• Terms of Use
• Disclaimer

Frequently Asked Questions

Here you can find answers to common questions about Lifestyle Amigos, Personal Amigos, pricing, privacy and responsible use.

About Amigos

What is an Amigo?

An Amigo is an AI companion designed to provide useful support through conversation.

Depending on the type of Amigo, it can help you explore a specific interest, learn about a subject, organise ideas, make plans, reflect on questions or work towards personal goals.

You do not need any technical knowledge or previous experience with AI.

What is the difference between a Lifestyle Amigo and a Personal Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific subject or area of life, such as reading, travel, fitness, cooking, music, mindfulness, gardening, language learning, fashion or wine.

A Personal Amigo is created for one individual customer. It is shaped around the relevant preferences, goals, routines, interests and communication style that customer chooses to share.

Choose a Lifestyle Amigo when you want focused support around one subject. Choose a Personal Amigo when you want a more individual experience across several areas of your life.

How do I choose the right Amigo?

Start with the Amigo that best matches what you are looking for right now.

A Lifestyle Amigo is a good place to start if you have a clear interest or practical question. A Personal Amigo may be more suitable if your needs are broader, more personal or connected to your own goals and routines.

If you are unsure, you can book a meeting with Sonny before making a decision.

Can I use more than one Amigo?

Yes. You can use more than one Amigo if different Amigos are useful for different purposes.

For example, you might use a Lifestyle Amigo for reading or fitness and a Personal Amigo for broader personal support.

Each Amigo has its own role and focus. Personal information is not automatically shared between different Amigos.

Lifestyle Amigos

What is a Lifestyle Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific interest or area of life.

It has its own personality, communication style and knowledge base. It is designed to provide focused information, ideas, practical suggestions and encouragement within its chosen subject.

Explore the available topics on the Lifestyle Amigos page.

Can I try a Lifestyle Amigo for free?

Yes. You can start with your first 20 messages free of charge.

After those 20 messages, usage is charged separately according to the applicable usage rates. There is no setup fee and no monthly subscription fee.

Please check the Pricing page for the current pricing information.

Does a Lifestyle Amigo know everything about me?

No. A Lifestyle Amigo is a shared, ready-made Amigo with a defined subject and knowledge base.

It can take the current conversation into account, but it is not created around your complete personal situation. If you want a more personal and continuing context, a Personal Amigo may be more suitable.

Personal Amigos

How is a Personal Amigo created?

The process starts when you complete the form on the Personal Amigo page.

We review your request within 24–48 hours. If your request is accepted, we send you a payment link for the one-time setup fee of €149.

After payment, we arrange a text-based onboarding conversation of approximately one hour with Thomas, our AI onboarding guide.

Thomas helps collect the relevant information needed to define and prepare your Personal Amigo. Preparation usually takes another 24–48 hours after the onboarding conversation.

Who is Thomas?

Thomas is an AI agent who guides the onboarding process for a Personal Amigo.

Thomas is not a human being and does not conduct a one-to-one video meeting. The onboarding conversation with Thomas is text-based.

If you would like to speak with a human before deciding, you can book a meeting with Sonny, the person behind amigo.contact.

Do I need technical knowledge to create a Personal Amigo?

No.

You do not need to understand AI, write prompts or configure technical settings. You can describe what you need in your own words, and Thomas will guide you through the onboarding process.

What information can I share during onboarding?

You can share information that helps define how your Personal Amigo should support you, such as:

• your interests and priorities;
• what you would like help with;
• your goals and routines;
• your preferred communication style;
• the tone you would like your Amigo to use;
• the kind of support you expect;
• things your Amigo should take into account or avoid.

You remain in control of what you choose to share. Please provide only information that is relevant and that you are comfortable sharing with an AI service.

What can a Personal Amigo help me with?

That depends on how your Personal Amigo is created.

It can support you with planning, organisation, learning, reflection, personal goals, routines, everyday decisions and practical documents. It can also help you explore interests or follow up on agreements and projects.

The exact role of your Amigo is defined around your needs and preferences.

Can I change my Personal Amigo later?

Yes. You can tell your Amigo how you would like it to communicate or support you.

For example, you can ask it to:

• keep its answers shorter;
• be more direct;
• provide more structure;
• ask questions before giving suggestions;
• use a warmer or more informal tone.

Larger changes to the role or personal setup can be discussed with us.

What is included in the €149 setup fee?

The one-time setup fee includes:

• preparation of your onboarding conversation;
• a text-based onboarding conversation of approximately one hour with Thomas;
• definition of your Amigo’s role and purpose;
• configuration of its personality, tone and communication style;
• organisation of the relevant personal context you choose to share;
• preparation of your Personal Amigo for use;
• creation of its visual identity;
• a dedicated photo session;
• publication of the resulting images on your personal landing page;
• delivery of the resulting images in digital format;
• an initial quality check before delivery.

Your personal landing page is shared with you and contains a link to your chatroom. Where applicable, it can also contain a link to Redbubble merchandising connected to your Amigo.

Using an Amigo

How does an Amigo remember information?

A Personal Amigo may use relevant information from your onboarding and conversations to provide more consistent support.

This can include information such as your preferences, goals, routines, ongoing projects or previous agreements, depending on how your Personal Amigo has been configured.

A Lifestyle Amigo is not built around your complete personal situation and normally has a more limited personal context.

Can I ask what my Amigo knows about me?

You can ask your Personal Amigo which information it is using about you.

If something is incorrect or outdated, you can ask for a correction. For formal requests concerning access, correction or deletion of personal information, please follow the process described in our Privacy Policy.

How can I communicate with an Amigo?

Amigos respond through text.

Where available, you may also use optional voice input through the chat interface or through a compatible tool such as Amical. Amical is not required to use an Amigo.

Voice output is currently not part of the Amigo experience. Depending on the available features, an Amigo may be able to generate images or video.

Which languages are supported?

Language support depends on the specific Amigo.

Many Amigos can communicate in English and Dutch, and some may support additional languages. The quality and naturalness of communication can differ between languages and between Amigos.

The human meeting with Sonny is available in English, Dutch and French.

Pricing and subscriptions

How much does a Personal Amigo cost?

Creating a Personal Amigo costs €149 as a one-time setup fee.

There is no monthly subscription fee. Usage is charged separately according to your actual use and the applicable usage rates.

There is no trial version for a Personal Amigo.

Do Lifestyle Amigos have a setup fee?

No. Lifestyle Amigos do not have a setup fee.

You can try your first 20 messages free of charge. After that, usage is charged separately according to the applicable usage rates.

There is no monthly subscription fee.

More information is available on the Pricing page.

Privacy and responsible use

How is my personal information handled?

Information you choose to share is used to provide and personalise your Amigo in accordance with our Privacy Policy.

Personal information belonging to one customer is not intended to become part of the shared knowledge base of a Lifestyle Amigo or another customer’s Personal Amigo.

Please share only information that is relevant. Avoid sharing unnecessary sensitive information about yourself or other people.

Does an Amigo replace a professional?

No.

An Amigo can provide general information, practical suggestions and supportive guidance. It is not a doctor, therapist, lawyer, financial adviser or other qualified professional.

It does not provide medical diagnoses, therapy, legal representation or guaranteed financial advice. Information about financial topics, including crypto, is general information only and is not a guarantee of a particular result.

What should I do in an urgent situation?

An Amigo is not an emergency service.

In an urgent, dangerous or serious medical or psychological situation, contact the appropriate emergency service, healthcare professional or other qualified human support immediately.

Please do not use an Amigo or the contact form as a replacement for urgent professional assistance.

Are there topics an Amigo should not be used for?

Amigos are designed for useful conversation, information, planning and support within their defined scope.

They should not be used as a substitute for professional care, emergency assistance or responsible human judgement. They are also not romantic or sexual partners.

For more information, please read our AI Safety & Responsible Use principles.

Human help and contact

Can I speak to a human before choosing an Amigo?

Yes.

You can book a relaxed online meeting with Sonny, the person behind amigo.contact. You can ask questions, discuss your situation and find out whether a Lifestyle Amigo or Personal Amigo may be suitable for you.

There is no obligation to continue.

Book a meeting with Sonny

How can I get help after I start?

If you have questions about choosing an Amigo, creating a Personal Amigo or using the service, please visit our Contact page.

For privacy-related questions or requests, please consult our Privacy Policy.

Still not sure which Amigo is right for you?

Explore the available Lifestyle Amigos, learn more about creating a Personal Amigo or speak with Sonny first.

Frequently Asked Questions

Here you can find answers to common questions about Lifestyle Amigos, Personal Amigos, pricing, privacy and responsible use.

About Amigos

What is an Amigo?

An Amigo is an AI companion designed to provide useful support through conversation.

Depending on the type of Amigo, it can help you explore a specific interest, learn about a subject, organise ideas, make plans, reflect on questions or work towards personal goals.

You do not need any technical knowledge or previous experience with AI.

What is the difference between a Lifestyle Amigo and a Personal Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific subject or area of life, such as reading, travel, fitness, cooking, music, mindfulness, gardening, language learning, fashion or wine.

A Personal Amigo is created for one individual customer. It is shaped around the relevant preferences, goals, routines, interests and communication style that customer chooses to share.

Choose a Lifestyle Amigo when you want focused support around one subject. Choose a Personal Amigo when you want a more individual experience across several areas of your life.

How do I choose the right Amigo?

Start with the Amigo that best matches what you are looking for right now.

A Lifestyle Amigo is a good place to start if you have a clear interest or practical question. A Personal Amigo may be more suitable if your needs are broader, more personal or connected to your own goals and routines.

If you are unsure, you can book a meeting with Sonny before making a decision.

Can I use more than one Amigo?

Yes. You can use more than one Amigo if different Amigos are useful for different purposes.

For example, you might use a Lifestyle Amigo for reading or fitness and a Personal Amigo for broader personal support.

Each Amigo has its own role and focus. Personal information is not automatically shared between different Amigos.

Lifestyle Amigos

What is a Lifestyle Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific interest or area of life.

It has its own personality, communication style and knowledge base. It is designed to provide focused information, ideas, practical suggestions and encouragement within its chosen subject.

Explore the available topics on the Lifestyle Amigos page.

Can I try a Lifestyle Amigo for free?

Yes. You can start with your first 20 messages free of charge.

After those 20 messages, usage is charged separately according to the applicable usage rates. There is no setup fee and no monthly subscription fee.

Please check the Pricing page for the current pricing information.

Does a Lifestyle Amigo know everything about me?

No. A Lifestyle Amigo is a shared, ready-made Amigo with a defined subject and knowledge base.

It can take the current conversation into account, but it is not created around your complete personal situation. If you want a more personal and continuing context, a Personal Amigo may be more suitable.

Personal Amigos

How is a Personal Amigo created?

The process starts when you complete the form on the Personal Amigo page.

We review your request within 24–48 hours. If your request is accepted, we send you a payment link for the one-time setup fee of €149.

After payment, we arrange a text-based onboarding conversation of approximately one hour with Thomas, our AI onboarding guide.

Thomas helps collect the relevant information needed to define and prepare your Personal Amigo. Preparation usually takes another 24–48 hours after the onboarding conversation.

Who is Thomas?

Thomas is an AI agent who guides the onboarding process for a Personal Amigo.

Thomas is not a human being and does not conduct a one-to-one video meeting. The onboarding conversation with Thomas is text-based.

If you would like to speak with a human before deciding, you can book a meeting with Sonny, the person behind amigo.contact.

Do I need technical knowledge to create a Personal Amigo?

No.

You do not need to understand AI, write prompts or configure technical settings. You can describe what you need in your own words, and Thomas will guide you through the onboarding process.

What information can I share during onboarding?

You can share information that helps define how your Personal Amigo should support you, such as:

• your interests and priorities;
• what you would like help with;
• your goals and routines;
• your preferred communication style;
• the tone you would like your Amigo to use;
• the kind of support you expect;
• things your Amigo should take into account or avoid.

You remain in control of what you choose to share. Please provide only information that is relevant and that you are comfortable sharing with an AI service.

What can a Personal Amigo help me with?

That depends on how your Personal Amigo is created.

It can support you with planning, organisation, learning, reflection, personal goals, routines, everyday decisions and practical documents. It can also help you explore interests or follow up on agreements and projects.

The exact role of your Amigo is defined around your needs and preferences.

Can I change my Personal Amigo later?

Yes. You can tell your Amigo how you would like it to communicate or support you.

For example, you can ask it to:

• keep its answers shorter;
• be more direct;
• provide more structure;
• ask questions before giving suggestions;
• use a warmer or more informal tone.

Larger changes to the role or personal setup can be discussed with us.

What is included in the €149 setup fee?

The one-time setup fee includes:

• preparation of your onboarding conversation;
• a text-based onboarding conversation of approximately one hour with Thomas;
• definition of your Amigo’s role and purpose;
• configuration of its personality, tone and communication style;
• organisation of the relevant personal context you choose to share;
• preparation of your Personal Amigo for use;
• creation of its visual identity;
• a dedicated photo session;
• publication of the resulting images on your personal landing page;
• delivery of the resulting images in digital format;
• an initial quality check before delivery.

Your personal landing page is shared with you and contains a link to your chatroom. Where applicable, it can also contain a link to Redbubble merchandising connected to your Amigo.

Using an Amigo

How does an Amigo remember information?

A Personal Amigo may use relevant information from your onboarding and conversations to provide more consistent support.

This can include information such as your preferences, goals, routines, ongoing projects or previous agreements, depending on how your Personal Amigo has been configured.

A Lifestyle Amigo is not built around your complete personal situation and normally has a more limited personal context.

Can I ask what my Amigo knows about me?

You can ask your Personal Amigo which information it is using about you.

If something is incorrect or outdated, you can ask for a correction. For formal requests concerning access, correction or deletion of personal information, please follow the process described in our Privacy Policy.

How can I communicate with an Amigo?

Amigos respond through text.

Where available, you may also use optional voice input through the chat interface or through a compatible tool such as Amical. Amical is not required to use an Amigo.

Voice output is currently not part of the Amigo experience. Depending on the available features, an Amigo may be able to generate images or video.

Which languages are supported?

Language support depends on the specific Amigo.

Many Amigos can communicate in English and Dutch, and some may support additional languages. The quality and naturalness of communication can differ between languages and between Amigos.

The human meeting with Sonny is available in English, Dutch and French.

Pricing and subscriptions

How much does a Personal Amigo cost?

Creating a Personal Amigo costs €149 as a one-time setup fee.

There is no monthly subscription fee. Usage is charged separately according to your actual use and the applicable usage rates.

There is no trial version for a Personal Amigo.

Do Lifestyle Amigos have a setup fee?

No. Lifestyle Amigos do not have a setup fee.

You can try your first 20 messages free of charge. After that, usage is charged separately according to the applicable usage rates.

There is no monthly subscription fee.

More information is available on the Pricing page.

Privacy and responsible use

How is my personal information handled?

Information you choose to share is used to provide and personalise your Amigo in accordance with our Privacy Policy.

Personal information belonging to one customer is not intended to become part of the shared knowledge base of a Lifestyle Amigo or another customer’s Personal Amigo.

Please share only information that is relevant. Avoid sharing unnecessary sensitive information about yourself or other people.

Does an Amigo replace a professional?

No.

An Amigo can provide general information, practical suggestions and supportive guidance. It is not a doctor, therapist, lawyer, financial adviser or other qualified professional.

It does not provide medical diagnoses, therapy, legal representation or guaranteed financial advice. Information about financial topics, including crypto, is general information only and is not a guarantee of a particular result.

What should I do in an urgent situation?

An Amigo is not an emergency service.

In an urgent, dangerous or serious medical or psychological situation, contact the appropriate emergency service, healthcare professional or other qualified human support immediately.

Please do not use an Amigo or the contact form as a replacement for urgent professional assistance.

Are there topics an Amigo should not be used for?

Amigos are designed for useful conversation, information, planning and support within their defined scope.

They should not be used as a substitute for professional care, emergency assistance or responsible human judgement. They are also not romantic or sexual partners.

For more information, please read our AI Safety & Responsible Use principles.

Human help and contact

Can I speak to a human before choosing an Amigo?

Yes.

You can book a relaxed online meeting with Sonny, the person behind amigo.contact. You can ask questions, discuss your situation and find out whether a Lifestyle Amigo or Personal Amigo may be suitable for you.

There is no obligation to continue.

Book a meeting with Sonny

How can I get help after I start?

If you have questions about choosing an Amigo, creating a Personal Amigo or using the service, please visit our Contact page.

For privacy-related questions or requests, please consult our Privacy Policy.

Still not sure which Amigo is right for you?

Explore the available Lifestyle Amigos, learn more about creating a Personal Amigo or speak with Sonny first.