Frequently Asked Questions

Here you can find answers to common questions about Lifestyle Amigos, Personal Amigos, pricing, privacy and responsible use.

About Amigos

What is an Amigo?

An Amigo is an AI companion designed to provide useful support through conversation.

Depending on the type of Amigo, it can help you explore a specific interest, learn about a subject, organise ideas, make plans, reflect on questions or work towards personal goals.

You do not need any technical knowledge or previous experience with AI.

What is the difference between a Lifestyle Amigo and a Personal Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific subject or area of life, such as reading, travel, fitness, cooking, music, mindfulness, gardening, language learning, fashion or wine.

A Personal Amigo is created for one individual customer. It is shaped around the relevant preferences, goals, routines, interests and communication style that customer chooses to share.

Choose a Lifestyle Amigo when you want focused support around one subject. Choose a Personal Amigo when you want a more individual experience across several areas of your life.

How do I choose the right Amigo?

Start with the Amigo that best matches what you are looking for right now.

A Lifestyle Amigo is a good place to start if you have a clear interest or practical question. A Personal Amigo may be more suitable if your needs are broader, more personal or connected to your own goals and routines.

If you are unsure, you can book a meeting with Sonny before making a decision.

Can I use more than one Amigo?

Yes. You can use more than one Amigo if different Amigos are useful for different purposes.

For example, you might use a Lifestyle Amigo for reading or fitness and a Personal Amigo for broader personal support.

Each Amigo has its own role and focus. Personal information is not automatically shared between different Amigos.

Lifestyle Amigos

What is a Lifestyle Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific interest or area of life.

It has its own personality, communication style and knowledge base. It is designed to provide focused information, ideas, practical suggestions and encouragement within its chosen subject.

Explore the available topics on the Lifestyle Amigos page.

Can I try a Lifestyle Amigo for free?

Yes. You can start with your first 20 messages free of charge.

After those 20 messages, usage is charged separately according to the applicable usage rates. There is no setup fee and no monthly subscription fee.

Please check the Pricing page for the current pricing information.

Does a Lifestyle Amigo know everything about me?

No. A Lifestyle Amigo is a shared, ready-made Amigo with a defined subject and knowledge base.

It can take the current conversation into account, but it is not created around your complete personal situation. If you want a more personal and continuing context, a Personal Amigo may be more suitable.

Personal Amigos

How is a Personal Amigo created?

The process starts when you complete the form on the Personal Amigo page.

We review your request within 24–48 hours. If your request is accepted, we send you a payment link for the one-time setup fee of €149.

After payment, we arrange a text-based onboarding conversation of approximately one hour with Thomas, our AI onboarding guide.

Thomas helps collect the relevant information needed to define and prepare your Personal Amigo. Preparation usually takes another 24–48 hours after the onboarding conversation.

Who is Thomas?

Thomas is an AI agent who guides the onboarding process for a Personal Amigo.

Thomas is not a human being and does not conduct a one-to-one video meeting. The onboarding conversation with Thomas is text-based.

If you would like to speak with a human before deciding, you can book a meeting with Sonny, the person behind amigo.contact.

Do I need technical knowledge to create a Personal Amigo?

No.

You do not need to understand AI, write prompts or configure technical settings. You can describe what you need in your own words, and Thomas will guide you through the onboarding process.

What information can I share during onboarding?

You can share information that helps define how your Personal Amigo should support you, such as:

• your interests and priorities;
• what you would like help with;
• your goals and routines;
• your preferred communication style;
• the tone you would like your Amigo to use;
• the kind of support you expect;
• things your Amigo should take into account or avoid.

You remain in control of what you choose to share. Please provide only information that is relevant and that you are comfortable sharing with an AI service.

What can a Personal Amigo help me with?

That depends on how your Personal Amigo is created.

It can support you with planning, organisation, learning, reflection, personal goals, routines, everyday decisions and practical documents. It can also help you explore interests or follow up on agreements and projects.

The exact role of your Amigo is defined around your needs and preferences.

Can I change my Personal Amigo later?

Yes. You can tell your Amigo how you would like it to communicate or support you.

For example, you can ask it to:

• keep its answers shorter;
• be more direct;
• provide more structure;
• ask questions before giving suggestions;
• use a warmer or more informal tone.

Larger changes to the role or personal setup can be discussed with us.

What is included in the €149 setup fee?

The one-time setup fee includes:

• preparation of your onboarding conversation;
• a text-based onboarding conversation of approximately one hour with Thomas;
• definition of your Amigo’s role and purpose;
• configuration of its personality, tone and communication style;
• organisation of the relevant personal context you choose to share;
• preparation of your Personal Amigo for use;
• creation of its visual identity;
• a dedicated photo session;
• publication of the resulting images on your personal landing page;
• delivery of the resulting images in digital format;
• an initial quality check before delivery.

Your personal landing page is shared with you and contains a link to your chatroom. Where applicable, it can also contain a link to Redbubble merchandising connected to your Amigo.

Using an Amigo

How does an Amigo remember information?

A Personal Amigo may use relevant information from your onboarding and conversations to provide more consistent support.

This can include information such as your preferences, goals, routines, ongoing projects or previous agreements, depending on how your Personal Amigo has been configured.

A Lifestyle Amigo is not built around your complete personal situation and normally has a more limited personal context.

Can I ask what my Amigo knows about me?

You can ask your Personal Amigo which information it is using about you.

If something is incorrect or outdated, you can ask for a correction. For formal requests concerning access, correction or deletion of personal information, please follow the process described in our Privacy Policy.

How can I communicate with an Amigo?

Amigos respond through text.

Where available, you may also use optional voice input through the chat interface or through a compatible tool such as Amical. Amical is not required to use an Amigo.

Voice output is currently not part of the Amigo experience. Depending on the available features, an Amigo may be able to generate images or video.

Which languages are supported?

Language support depends on the specific Amigo.

Many Amigos can communicate in English and Dutch, and some may support additional languages. The quality and naturalness of communication can differ between languages and between Amigos.

The human meeting with Sonny is available in English, Dutch and French.

Pricing and subscriptions

How much does a Personal Amigo cost?

Creating a Personal Amigo costs €149 as a one-time setup fee.

There is no monthly subscription fee. Usage is charged separately according to your actual use and the applicable usage rates.

There is no trial version for a Personal Amigo.

Do Lifestyle Amigos have a setup fee?

No. Lifestyle Amigos do not have a setup fee.

You can try your first 20 messages free of charge. After that, usage is charged separately according to the applicable usage rates.

There is no monthly subscription fee.

More information is available on the Pricing page.

Privacy and responsible use

How is my personal information handled?

Information you choose to share is used to provide and personalise your Amigo in accordance with our Privacy Policy.

Personal information belonging to one customer is not intended to become part of the shared knowledge base of a Lifestyle Amigo or another customer’s Personal Amigo.

Please share only information that is relevant. Avoid sharing unnecessary sensitive information about yourself or other people.

Does an Amigo replace a professional?

No.

An Amigo can provide general information, practical suggestions and supportive guidance. It is not a doctor, therapist, lawyer, financial adviser or other qualified professional.

It does not provide medical diagnoses, therapy, legal representation or guaranteed financial advice. Information about financial topics, including crypto, is general information only and is not a guarantee of a particular result.

What should I do in an urgent situation?

An Amigo is not an emergency service.

In an urgent, dangerous or serious medical or psychological situation, contact the appropriate emergency service, healthcare professional or other qualified human support immediately.

Please do not use an Amigo or the contact form as a replacement for urgent professional assistance.

Are there topics an Amigo should not be used for?

Amigos are designed for useful conversation, information, planning and support within their defined scope.

They should not be used as a substitute for professional care, emergency assistance or responsible human judgement. They are also not romantic or sexual partners.

For more information, please read our AI Safety & Responsible Use principles.

Human help and contact

Can I speak to a human before choosing an Amigo?

Yes.

You can book a relaxed online meeting with Sonny, the person behind amigo.contact. You can ask questions, discuss your situation and find out whether a Lifestyle Amigo or Personal Amigo may be suitable for you.

There is no obligation to continue.

Book a meeting with Sonny

How can I get help after I start?

If you have questions about choosing an Amigo, creating a Personal Amigo or using the service, please visit our Contact page.

For privacy-related questions or requests, please consult our Privacy Policy.

Still not sure which Amigo is right for you?

Explore the available Lifestyle Amigos, learn more about creating a Personal Amigo or speak with Sonny first.

Frequently Asked Questions

Here you can find answers to common questions about Lifestyle Amigos, Personal Amigos, pricing, privacy and responsible use.

About Amigos

What is an Amigo?

An Amigo is an AI companion designed to provide useful support through conversation.

Depending on the type of Amigo, it can help you explore a specific interest, learn about a subject, organise ideas, make plans, reflect on questions or work towards personal goals.

You do not need any technical knowledge or previous experience with AI.

What is the difference between a Lifestyle Amigo and a Personal Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific subject or area of life, such as reading, travel, fitness, cooking, music, mindfulness, gardening, language learning, fashion or wine.

A Personal Amigo is created for one individual customer. It is shaped around the relevant preferences, goals, routines, interests and communication style that customer chooses to share.

Choose a Lifestyle Amigo when you want focused support around one subject. Choose a Personal Amigo when you want a more individual experience across several areas of your life.

How do I choose the right Amigo?

Start with the Amigo that best matches what you are looking for right now.

A Lifestyle Amigo is a good place to start if you have a clear interest or practical question. A Personal Amigo may be more suitable if your needs are broader, more personal or connected to your own goals and routines.

If you are unsure, you can book a meeting with Sonny before making a decision.

Can I use more than one Amigo?

Yes. You can use more than one Amigo if different Amigos are useful for different purposes.

For example, you might use a Lifestyle Amigo for reading or fitness and a Personal Amigo for broader personal support.

Each Amigo has its own role and focus. Personal information is not automatically shared between different Amigos.

Lifestyle Amigos

What is a Lifestyle Amigo?

A Lifestyle Amigo is a ready-made AI companion focused on one specific interest or area of life.

It has its own personality, communication style and knowledge base. It is designed to provide focused information, ideas, practical suggestions and encouragement within its chosen subject.

Explore the available topics on the Lifestyle Amigos page.

Can I try a Lifestyle Amigo for free?

Yes. You can start with your first 20 messages free of charge.

After those 20 messages, usage is charged separately according to the applicable usage rates. There is no setup fee and no monthly subscription fee.

Please check the Pricing page for the current pricing information.

Does a Lifestyle Amigo know everything about me?

No. A Lifestyle Amigo is a shared, ready-made Amigo with a defined subject and knowledge base.

It can take the current conversation into account, but it is not created around your complete personal situation. If you want a more personal and continuing context, a Personal Amigo may be more suitable.

Personal Amigos

How is a Personal Amigo created?

The process starts when you complete the form on the Personal Amigo page.

We review your request within 24–48 hours. If your request is accepted, we send you a payment link for the one-time setup fee of €149.

After payment, we arrange a text-based onboarding conversation of approximately one hour with Thomas, our AI onboarding guide.

Thomas helps collect the relevant information needed to define and prepare your Personal Amigo. Preparation usually takes another 24–48 hours after the onboarding conversation.

Who is Thomas?

Thomas is an AI agent who guides the onboarding process for a Personal Amigo.

Thomas is not a human being and does not conduct a one-to-one video meeting. The onboarding conversation with Thomas is text-based.

If you would like to speak with a human before deciding, you can book a meeting with Sonny, the person behind amigo.contact.

Do I need technical knowledge to create a Personal Amigo?

No.

You do not need to understand AI, write prompts or configure technical settings. You can describe what you need in your own words, and Thomas will guide you through the onboarding process.

What information can I share during onboarding?

You can share information that helps define how your Personal Amigo should support you, such as:

• your interests and priorities;
• what you would like help with;
• your goals and routines;
• your preferred communication style;
• the tone you would like your Amigo to use;
• the kind of support you expect;
• things your Amigo should take into account or avoid.

You remain in control of what you choose to share. Please provide only information that is relevant and that you are comfortable sharing with an AI service.

What can a Personal Amigo help me with?

That depends on how your Personal Amigo is created.

It can support you with planning, organisation, learning, reflection, personal goals, routines, everyday decisions and practical documents. It can also help you explore interests or follow up on agreements and projects.

The exact role of your Amigo is defined around your needs and preferences.

Can I change my Personal Amigo later?

Yes. You can tell your Amigo how you would like it to communicate or support you.

For example, you can ask it to:

• keep its answers shorter;
• be more direct;
• provide more structure;
• ask questions before giving suggestions;
• use a warmer or more informal tone.

Larger changes to the role or personal setup can be discussed with us.

What is included in the €149 setup fee?

The one-time setup fee includes:

• preparation of your onboarding conversation;
• a text-based onboarding conversation of approximately one hour with Thomas;
• definition of your Amigo’s role and purpose;
• configuration of its personality, tone and communication style;
• organisation of the relevant personal context you choose to share;
• preparation of your Personal Amigo for use;
• creation of its visual identity;
• a dedicated photo session;
• publication of the resulting images on your personal landing page;
• delivery of the resulting images in digital format;
• an initial quality check before delivery.

Your personal landing page is shared with you and contains a link to your chatroom. Where applicable, it can also contain a link to Redbubble merchandising connected to your Amigo.

Using an Amigo

How does an Amigo remember information?

A Personal Amigo may use relevant information from your onboarding and conversations to provide more consistent support.

This can include information such as your preferences, goals, routines, ongoing projects or previous agreements, depending on how your Personal Amigo has been configured.

A Lifestyle Amigo is not built around your complete personal situation and normally has a more limited personal context.

Can I ask what my Amigo knows about me?

You can ask your Personal Amigo which information it is using about you.

If something is incorrect or outdated, you can ask for a correction. For formal requests concerning access, correction or deletion of personal information, please follow the process described in our Privacy Policy.

How can I communicate with an Amigo?

Amigos respond through text.

Where available, you may also use optional voice input through the chat interface or through a compatible tool such as Amical. Amical is not required to use an Amigo.

Voice output is currently not part of the Amigo experience. Depending on the available features, an Amigo may be able to generate images or video.

Which languages are supported?

Language support depends on the specific Amigo.

Many Amigos can communicate in English and Dutch, and some may support additional languages. The quality and naturalness of communication can differ between languages and between Amigos.

The human meeting with Sonny is available in English, Dutch and French.

Pricing and subscriptions

How much does a Personal Amigo cost?

Creating a Personal Amigo costs €149 as a one-time setup fee.

There is no monthly subscription fee. Usage is charged separately according to your actual use and the applicable usage rates.

There is no trial version for a Personal Amigo.

Do Lifestyle Amigos have a setup fee?

No. Lifestyle Amigos do not have a setup fee.

You can try your first 20 messages free of charge. After that, usage is charged separately according to the applicable usage rates.

There is no monthly subscription fee.

More information is available on the Pricing page.

Privacy and responsible use

How is my personal information handled?

Information you choose to share is used to provide and personalise your Amigo in accordance with our Privacy Policy.

Personal information belonging to one customer is not intended to become part of the shared knowledge base of a Lifestyle Amigo or another customer’s Personal Amigo.

Please share only information that is relevant. Avoid sharing unnecessary sensitive information about yourself or other people.

Does an Amigo replace a professional?

No.

An Amigo can provide general information, practical suggestions and supportive guidance. It is not a doctor, therapist, lawyer, financial adviser or other qualified professional.

It does not provide medical diagnoses, therapy, legal representation or guaranteed financial advice. Information about financial topics, including crypto, is general information only and is not a guarantee of a particular result.

What should I do in an urgent situation?

An Amigo is not an emergency service.

In an urgent, dangerous or serious medical or psychological situation, contact the appropriate emergency service, healthcare professional or other qualified human support immediately.

Please do not use an Amigo or the contact form as a replacement for urgent professional assistance.

Are there topics an Amigo should not be used for?

Amigos are designed for useful conversation, information, planning and support within their defined scope.

They should not be used as a substitute for professional care, emergency assistance or responsible human judgement. They are also not romantic or sexual partners.

For more information, please read our AI Safety & Responsible Use principles.

Human help and contact

Can I speak to a human before choosing an Amigo?

Yes.

You can book a relaxed online meeting with Sonny, the person behind amigo.contact. You can ask questions, discuss your situation and find out whether a Lifestyle Amigo or Personal Amigo may be suitable for you.

There is no obligation to continue.

Book a meeting with Sonny

How can I get help after I start?

If you have questions about choosing an Amigo, creating a Personal Amigo or using the service, please visit our Contact page.

For privacy-related questions or requests, please consult our Privacy Policy.

Still not sure which Amigo is right for you?

Explore the available Lifestyle Amigos, learn more about creating a Personal Amigo or speak with Sonny first.